Salary: £23,000 FTE, part-time salary equates to £16,083.92
Location: Marford Mill, Rossett, Wrexham, LL12 0HL
Reporting to: Health and safety and administration supervisor
Closing Date: 15 May 2024 (we reserve the right to close the campaign early if the right candidate is found)
Reference: AR/MAY/24
Role information
We are looking for a permanent, part-time administrator / receptionist to join the team at BASC.
Working hours will be 9.30am to 2.30pm, Monday to Friday. This role will rotate with the admin team to support the reception area and to assist with general administrative duties. Attention to detail is a must in this role, so if you think you have the skillset to join our admin team, please apply by way of details below.
Our vision
All BASC employees are expected to contribute to our vision:
Fight for sustainable shooting and conservation of the countryside.
Key accountabilities and responsibilities
Work as part of a team to act as first point of contact for members, suppliers and others either visiting or telephoning BASC.
Work on reception as and when required. Answer calls with the appropriate greeting efficiently and courteously, ensuring all calls are routed correctly and that messages are passed to the appropriate team member in a timely manner.
Provide a friendly and efficient reception service to internal and external customers, greeting visitors in a professional and helpful manner and informing the relevant departments of arrivals. Ensure the visitors’ book is kept up to date.
Ensure the reception area is kept clear and tidy, to present a professional image to all visitors.
Deliveries and collections – ensure all goods delivered to head office are signed for and passed to the relevant person.
Arrange dispatch of goods via courier at the request of colleagues.
Operate and maintain booking systems/rotas within the administrative team.
Maintain and purchase supplies and services as required. Liaise with service providers, ensuring adequate service is always provided, and records are kept up to date.
Make bookings for staff, volunteers and council members with chosen providers when required.
Provide general administrative support to the association, some examples:
• Hotel bookings
• Arranging lunches and refreshments
• Processing invoices on the system and liaising with the finance department.Support with arrangements for council meetings, AGM and other meetings as required.
Efficiently process incoming and outgoing mail each day in accordance with agreed office procedures.
Support the head of facilities and H&S in undertaking health and safety workstation assessment at head office and maintain of records of all assessments.
To be trained on DMQ work for resilience within the department.
| Experience | Essential skills, knowledge and achievements |
Minimum GCSE/level 2 English and Maths Customer service qualification or training Enthusiasm to undertake work-based training Good knowledge of administration systems Experience of accurate use of Microsoft Office packages including Word and Outlook Good relevant reception experience, including receiving calls, greeting visitors and dealing with a range of administrative tasks Experience of providing a high standard of service to visitors, ideally in a similar environment Excellent team player Able to work flexibly Enthusiastic and approachable Able to work positively within the spirit of BASC’s vision and core values | Outstanding customer service skills Well presented. Professional and friendly approach An eye for detail and accuracy Time management, able to prioritise and achieve deadlines. Excellent verbal and written communication skills Problem-solving skills – able to work on own initiative. Sound IT and administration skills |
General requirements
BASC head office is based in Marford Mill, Rossett, north Wales, with country and regional offices across the UK.
We have an agile working approach, with our core hours being between 8.30 – 5.30 Monday – Friday. We do expect some weekend and out-of-hours working to support our membership engagement. Your working hours are stated in your contract of employment.
You are expected to be flexible and agile and be willing to undertake any other duties that may reasonably be required.
All our employees must always act as positive ambassadors for the association when dealing with members or representing the association in other ways.
| Essential requirements for role | |
| Driving licence | NO |
| DBS check | NO |
| Firearms certificate | NO |
| Shotgun certificate | NO |
