Salary/Vehicle: £25,000
Location: Head office based (in Rossett, between Wrexham and Chester)
Reporting to: Head of training and education
Closing Date: Sunday 10 May 2026
Reference: TEA/APR/2026
Role information
Provide administrative support to the head of training and education and the training and education team.
Assist with the organisation of key events and act as the secretary for the clay shooting group and the airgun group.
Our vision
All BASC employees are expected to contribute to our vision:
Fight for sustainable shooting and conservation of the countryside.
Key accountabilities and responsibilities
- Provide effective administrative support for all training and education activities, including the updating of web-based systems.
- Act as first point of contact for departmental telephone and email communication, dealing with such enquiries as appropriate.
- Ensure that all administration processes within the department are efficient and kept up to date.
- Liaise on a regular basis with partner organisations, agencies, coaches, assessors, training providers and other external bodies.
- Update the training and education web pages and process online payments.
- Assist with the administration of all training courses.
- Input evaluation/feedback data from training events onto statistical databases.
- Attend shows and events to represent BASC as required.
| Experience | Essential skills, knowledge and achievements |
GCSE A-C, Scottish Standard Grades, BTEC First Diploma. (NVQ-2) Customer service qualification or training Enthusiasm to undertake work-based training Experience in an administrative support role Experience of accurate use of Microsoft Office packages including Word and Outlook Experience of providing a high standard of service to customers, ideally in a similar environment Experience of talking to customers/members and understanding their requirements | Outstanding customer service skills Excellent attention to detail Professional and friendly approach Able to work on own initiative to identify new opportunities Time management, able to prioritise and achieve deadlines and plan effectively Excellent verbal and written communication skills Problem-solving skills and ability to make decisions commensurate with position Sound IT and administration skills Multi-tasking in a high-volume environment Ability to make decisions and back up with sound reason for judgement Understanding and support of the aims and objectives of the BASC and member requirements Ability to work closely with peripatetic colleagues Excellent team player Able to work flexibly Enthusiastic and approachable Common sense and practical problem solving Able to work positively within the spirit of BASC’s vision and core values |
General requirements
BASC head office is based in Marford Mill, Rossett, north Wales, with country and regional offices across the UK.
We have an agile working approach, with our core hours being between 8.30 – 5.30 Monday – Friday. We do expect some weekend and out-of-hours working to support our membership engagement. Your working hours are stated in your contract of employment.
You are expected to be flexible and agile and be willing to undertake any other duties that may reasonably be required.
All our employees must always act as positive ambassadors for the association when dealing with members or representing the association in other ways.
| Essential requirements for role | Delete as necessary |
| Driving licence | Desirable – must be able to travel to HQ |
| DBS check | NO |
| Firearms certificate | NO |
| Shotgun certificate | NO |